APPLEBOX.CO.ZA™

2. Experience Lifetime & Expiry

APPLEBOX.CO.ZA™ experiences are intentionally designed to be time-limited. Rather than creating permanent online content, AppleBox delivers meaningful moments that are intended to be experienced within a defined execution period.

Initial Access Window

Unless otherwise stated, recipients have five (5) calendar days from the time an AppleBox experience is created to open it for the first time.

• Once opened, the experience becomes active.
• If it is never opened within the initial access period, it may expire automatically.
• Expired experiences may no longer be recoverable.

Replay Window

After the first successful opening, recipients may replay their AppleBox experience for three (3) consecutive times up to three (3) days.

• Replay availability begins from the first successful opening.
• Replay access automatically ends when the replay period expires.
• AppleBox may permanently remove expired experiences from active systems.

Certain promotional experiences, corporate editions or future products may use different availability periods. Where applicable, those periods will be displayed during purchase.

3. Digital Product & Refund Policy

APPLEBOX.CO.ZA™ provides digital products and digital services. Once an experience has been successfully created, the service is regarded as having commenced.

Because AppleBox experiences are personalised digital products, refunds cannot normally be provided once any of the following has occurred:

• The order has been successfully created.
• A delivery link has been generated.
• The recipient has accessed the experience.
• The digital experience has been consumed in whole or in part.

Nothing in these Terms limits any consumer rights that cannot legally be excluded under applicable law.

Where a verified platform fault, duplicate payment or processing error has occurred, APPLEBOX.CO.ZA™ may investigate and, where appropriate, provide a replacement experience or refund.

4. Payments, Delivery & Third-Party Services

APPLEBOX.CO.ZA™ works with trusted third-party providers to process payments, deliver communications and operate parts of the platform.

These providers may include payment gateways, email services, messaging platforms, cloud hosting providers and other technology partners.

While we carefully select these providers, APPLEBOX.CO.ZA™ cannot guarantee their continuous availability and is not responsible for interruptions caused by third-party services beyond our reasonable control.

Users remain responsible for ensuring that recipient information submitted during checkout is accurate and complete.

• Incorrect recipient details
• Undeliverable email addresses
• Messaging platform failures
• Internet connectivity issues
• Device or browser incompatibility
• Third-party service outages

Payment processing is performed through secure third-party payment providers. APPLEBOX.CO.ZA™ does not store customers' full payment card information.

6. Intellectual Property

Unless otherwise stated, all content available through APPLEBOX.CO.ZA™ remains the exclusive intellectual property of APPLEBOX.CO.ZA™.

• Artwork
• Animations
• Cinematic presentations
• Photography
• Audio
• Software
• Platform design
• User interface
• Logos
• Branding

Users receive a limited, non-transferable licence to access purchased experiences for their intended personal use.

No content may be copied, redistributed, reverse engineered, commercially exploited or reproduced without prior written permission from APPLEBOX.CO.ZA™.