Privacy Policy
Effective July 2026Privacy is not simply a legal requirement at APPLEBOX.CO.ZA™—it is one of the principles the platform was built upon.
Emotional messages are personal. We believe they should belong to the people sharing them, not to the platform delivering them.
For that reason, APPLEBOX.CO.ZA™ is designed to collect only the information reasonably necessary to create, deliver, support and protect your digital experience.
Depending on how you use the platform, we may collect:
Our philosophy is simple.
As APPLEBOX.CO.ZA™ continues to evolve, we will continue looking for ways to reduce the amount of personal information we need to retain while maintaining a reliable and secure service.
AppleBox experiences are created using the message provided by the sender.
Private messages are never retained beyond the period required to create, deliver and provide the intended replay experience. Once that purpose has ended, message content is permanently removed from APPLEBOX.CO.ZA™ systems.
Users should avoid including highly confidential or sensitive personal information within gift messages.
Payments are securely processed through our authorised payment provider.
APPLEBOX.CO.ZA™ does not store your full payment card information.
We use limited cookies and technical information necessary to operate the website, maintain sessions, improve reliability and help identify technical issues.
Some third-party providers, including payment services, may use their own cookies when providing their services.
Subject to applicable law, you may request access to, correction of or deletion of personal information held by APPLEBOX.CO.ZA™ where appropriate.
Where information must be retained to complete a transaction, resolve disputes, comply with legal obligations or protect the security of the platform, deletion may not be immediately possible.
This Privacy Policy may be updated from time to time as APPLEBOX.CO.ZA™ evolves, introduces new features or responds to changes in applicable law.
The latest published version will always apply.
If you have any questions regarding privacy or the handling of your information, please contact APPLEBOX.CO.ZA™ using the contact details published on our website.